FAQ
How many languages you can surf ?
The navigation languages MADERADEFLAMENCO.COM are: Spanish and English.
What languages can be requested customer ?
Currently , our customer service covers the following languages: Castilian , English.
We will replace items ? Indicating "exhausted "?
If an item is out of stock , you can request us to notify you when repongamos . For to be available before 15 days back , we will send an e -mail informing . If there were more stock, we will withdraw the web .
I receive the same product that I see on the web ?
Yes , except in products with artisan processes that might be a slight difference in the finish.
Is it possible to receive regular information in my e- mail with the latest news and offers Wooden Flamenco?
Yeah just go to " NEWSLETTER " you will receive information on the latest news and events Wooden Flamenco.
Can I unsubscribe from the Newsletter Wooden Flamenco?
In the " NEWSLETTER " you can unsubscribe easily. Covers data and select " SEND" .
How do I retrieve my forgotten password ?
If you forgot your password, you can recover in " YOUR ACCOUNT " . You will receive an e- mail with your new password.
How I can make sure I made my purchase ?
Once you have placed your order you will receive an e- mail confirmation . Otherwise shouldest receive , please contact our Customer Service department . Do not forget to check your spam folder .
Can I remove an item from my order?
Yes From "YOU BUY " will eliminate items that do not always want to and when you have not processed your order .
What should I do if I receive a faulty item ?
MADERADEFLEMANCO.COM only sells items in perfect condition , so that if , exceptionally , you get an item with a defect, please contact our Customer Service department .
What should I do if I receive an incorrect item ?
If at any time , by mistake, you receive an item you did not order, please contact our Customer Service department .
Is my personal information kept private?
All information you share with us is private and confidential with Wooden Flamenco for development, implementation and execution of the sales contract , take your requests and provide information about products . See all the details in our Privacy Policy .
How I can contact the Customer Service Department ?
You can send us your questions or comments via the contact form available on our website or by sending an e- mail to atenciónalcliente@maderadeflamenco.com .